Joybuy-Don't Just Buy!

11.3K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
Learn more
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About this app

Joybuy is JD.com’s European full-category online retail brand designed to bring customers a faster, more convenient, and cost-effective shopping experience. Offering same-day and next-day delivery across the EU and UK, Joybuy combines speed, reliability, and affordability to meet the needs of modern shoppers.
With an extensive range of high-quality products, competitive prices, and customer-first services including free shipping on first orders, exclusive discounts, and 24/7 live support, Joybuy is redefining the way the world shops online.

For more information, visit joybuy.com or follow us on:
Instagram: @joybuyuk @joybuy.de @joybuybenelux @joybuyfrance
TikTok: @joybuyuk @joybuybenelux @joybuydeutschland @joybuyfrance
Facebook: @JoybuyUnitedKingdom @joybuybenelux @joybuyde @joybuyfrance
YouTube: @JoybuyUnitedKingdom @Joybuybenelux @Joybuyde @Joybuyfrance
Rednote: @Joybuy
Wechat Official Account: @Joybuy
Don't just buy, Joybuy!
Updated on
Sep 28, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 3 others
  • This app may collect these data types
    Personal info, Financial info and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

11K reviews
Carson Yen
September 15, 2026
Terrible customer service and inaccurate tracking! Extremely disappointed with Joybuy. The delivery tracking is completely inaccurate, and the customer service is a total waste of time. They just give repetitive, robotic responses and never solve any real problems. Delayed delivery with zero helpful support. If you value your time and money, stay away!
6 people found this review helpful
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Angela M
August 12, 2026
It's hard to find things to buy. Most things aren't actually saving you a whole lot of money - check other places before you buy on joybuy. Also, due to the changing nature, subscribe and save on it doesn't work well. I cancelled an Amazon subscription because it was cheaper on joybuy... when to buy but they no longer sell it, at all. It's ok for some occasional savings, but not worth joybuy plus anytime soon.
13 people found this review helpful
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Nick Knight
August 2, 2026
I downloaded the app as part of buying a TV for a 5 Euro discount. The App seemed ok, there was an offer page for new members in the first thirty days. It was easy , just check and they go in your inbox, Well once in your checkout cart the prices all magically changed. I asked them about it, and they said some required conditions, even though there was nothing at all about this. This is not a legal or proper way to set up a website. I'm now deleting it.
13 people found this review helpful
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What’s new

Welcome to the latest version!

AIbot: New voice access for more efficient operations.
Login upgrade: Auto-fill verification & OTP codes for a seamless flow.
Search refresh: All-new filters + recommendation reasons on product cards.
Smart recommendations: Tailored bestsellers & smarter offer alerts.
Experience boost: Optimised Profile & Shopping Cart for smoother browsing.